Privacy Policy

We are committed to protecting your privacy. This policy applies to personal information we process when you access the Service, visit our websites, or communicate with us. By using the Service, you consent to the practices described here.

• Account information — name, email address, organisation, role, and credentials used to register and authenticate.
• Content & metadata — Digital Assets you upload and associated metadata, including AI-derived tags and descriptions.
• Usage data — log data, device and browser information, IP address, and actions taken within the Service.
• Communications — information you provide when you contact us or request a demo.

• To provide, operate, maintain, and improve the Service;
• To authenticate users and administer access controls and permissions;
• To process and enrich Digital Assets, including AI-assisted cataloguing and search;
• To communicate with you about your Account, support requests, and service updates;
• To monitor security, detect and prevent fraud or abuse, and maintain audit records;
• To comply with legal obligations and enforce our Terms.

We process personal information where it is necessary to perform our contract with you, where we have a legitimate interest (such as securing and improving the Service), where you have given consent, or where processing is required to comply with a legal obligation.

We implement administrative, technical, and organisational measures designed to protect personal information and Content against unauthorised access, alteration, disclosure, or destruction. Access is restricted on a need-to-know basis, and activity is logged for audit purposes. No system is completely secure, and we cannot guarantee absolute security.

We rely on trusted third-party providers for hosting, content delivery, storage, email, and AI-assisted processing. These providers process personal information only on our instructions and under contractual obligations to keep it confidential and secure. We do not sell your personal information.

We retain personal information and Content for as long as your Account is active or as needed to provide the Service, and thereafter as required to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, information is deleted or anonymised.

Subject to applicable law, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to request a copy of the information you have provided. To exercise these rights, contact us using the details below.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though disabling them may affect the functionality of the Service.

Where personal information is transferred to or processed in a country other than the one in which it was collected, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

The Service is intended for use by organisations and their authorised personnel and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at sales@damverse.in.